How to order from Pro4matic.

A quick process in 5 steps. Real stock, secure payment and dispatch within 24h (stock permitting) to mainland Portugal, Spain and the rest of the EU.

For professionals · special terms · technical line 239 700 760

Ordering process · 05 steps

From search to delivery — no detours.

Questions along the way? Call 239 700 760 (Mon–Fri 09:00–18:00) or send a WhatsApp to +351 963 916 319.

  1. 01 / 05

    Search for the part

    Use the search bar for the original OE reference, browse the Cars or Motorcycles menu, or use the vehicle selector (make, model, engine, year).

  2. 02 / 05

    Check compatibility

    Open the product to see its full datasheet. Every reference lists the compatible models and the OE number — check it before adding to the basket.

  3. 03 / 05

    Add to the basket

    Click "Add" to put the part in your basket. Carry on shopping or go straight to it — the basket stays visible in the top right at all times.

  4. 04 / 05

    Delivery details

    You can check out as a guest, giving only your delivery and billing details. If you prefer to create an account, your order history, addresses and vehicles are saved to make the next purchase faster.

  5. 05 / 05

    Payment and dispatch

    Choose your payment method. Once confirmed, we dispatch within 24h (stock permitting) via CTT Expresso. You will receive a tracking code by email.

Payments

Payment methods accepted at pro4matic.com

  • 01 / 03

    Bank transfer

    Ships after payment is confirmed · No fees

  • 02 / 03

    PayPal

    Immediate payment · Order processed straight away

  • 03 / 03

    Multibanco · Reference

    Pay at an ATM or via online banking · Confirmed automatically

With a bank transfer, your order ships as soon as we confirm the payment has arrived. PayPal and Multibanco confirm immediately and the order goes into preparation straight away.

Shipping & Lead Times

Delivery times and destinations served

  • Mainland Portugal

    CTT Expresso · 1–3 working days

    Shipping calculated at checkout

  • Mainland Spain

    Correios Express · 2–4 working days

  • Rest of the EU

    DHL / GLS · 3–6 working days

  • Dispatch

    24h after payment is confirmed

    Stock permitting

Full policy

For professionals

Workshops, resellers and fleet operators — special terms.

Create a "Professional" account at registration to access net price lists, volume discounts, dedicated technical advice and tailored payment terms.

Create a professional account Talk to the team

  • Net price list

    Real-time resale pricing, with automatic discounts by volume band.

  • Technical advice

    A direct line to technicians who know every OE reference — in Portuguese, Spanish and English.

  • Dispatch within 24h

    Permanent stock in our warehouse · CTT Expresso to Portugal and Spain.

  • Credit and invoicing

    Payment terms up to 30 days for approved accounts. Consolidated monthly invoicing available.

Frequently asked questions

Everything you need to know before ordering.

Cannot find the answer? Talk to us on 239 700 760 or info@pro4matic.com.

  • No. You can check out as a guest, giving only your delivery and billing details. An account is optional and exists to save your order history, addresses and vehicles, so you avoid filling them in again next time.

  • Shipping is not included in the prices shown and is calculated at checkout, based on destination, weight and the carrier you choose. Where a free-shipping threshold applies to your order, it is shown in the basket.

  • We dispatch within 24h of payment being confirmed (stock permitting). The estimated delivery time depends on the destination and the carrier, and is shown at checkout before you confirm the order.

  • Yes. Professional accounts (type "Professional" at registration) get net price lists, volume discounts and dedicated technical advice. Contact us at info@pro4matic.com or 239 700 760 to be approved.

  • Yes. On distance purchases you have 14 days from receipt to withdraw, without giving a reason. You may handle the part to establish its nature, characteristics and function; you are liable only for any diminished value beyond that. See the Shipping and Returns Policy for the full process.

  • The basket is always visible in the top right of every page on pro4matic.com, with the number of items shown. Click it to see your order summary.

Ready to order?

Browse the catalogue or talk to our technical team.

References for cars and motorcycles, with human advice before, during and after the sale.

Browse the catalogue